Privacy Policy

Privacy Policy
Privacy Policy – GT Floors LTD
Effective Date: 1st of July 2025
GT Floors LTD (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.gtfloors.co.uk), contact us, or use our services.
1. Who We Are
Business Name: GT Floors LTD
Company Number: 16385532
Registered Office: 5 Hilldrop Road, Bromley, BR1 4DB, United Kingdom
Email: info@gtfloors.co.uk
Phone: 020 4622 0200
Website: www.gtfloors.co.uk
2. What Personal Data We Collect
We may collect and process the following data:
•Contact information: Name, phone number, email address
•Address details: For job bookings and quotations
•Payment details: Billing information (processed securely)
•Communication history: Emails, messages, call notes
•Website usage data: IP address, browser type, and pages visited (via cookies)
3. How We Use Your Data
We use your personal data to:
•Respond to enquiries and provide quotes
•Deliver flooring services and manage bookings
•Process payments and send invoices
•Maintain internal records and customer history
•Improve our website and customer service
•Send occasional service updates or offers (only with your consent)
4. Legal Basis for Processing
Under the UK GDPR, we process your data based on one or more of the following:
•Contractual necessity: To fulfil your booking or enquiry
•Legal obligation: For recordkeeping and tax compliance
•Legitimate interests: To improve services and protect our business
•Consent: For marketing or non-essential communications
5. How We Store & Protect Your Data
•We store your data securely using encrypted systems and protected databases.
•Only authorised personnel have access to personal information.
•We retain data only as long as necessary for the purposes stated above or as required by law.
6. Sharing Your Data
We do not sell your personal data.
We may share limited data with:
•Payment processors and accounting systems
•Service providers (e.g. subcontractors, only where necessary)
•Legal or regulatory bodies when required by law
7. Your Rights
Under the UK GDPR, you have the right to:
•Access the personal data we hold about you
•Correct inaccuracies in your data
•Request deletion of your data (where applicable)
•Withdraw consent for marketing
•Object to or restrict data processing
•Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at info@gtfloors.co.uk.

8. Cookies

Our website may use cookies to enhance your experience. You can manage cookie preferences via your browser settings. For more information, please see our [Cookie Policy] (if applicable).

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

📧 Email: info@gtfloors.co.uk
📞 Phone: 020 4622 0200
🏠 Address: 5 Hilldrop Road, Bromley, BR1 4DB
🌐 Website: www.gtfloors.co.uk

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